Unfortunately we cannot offer refunds on any of our courses, except in the rare instance that we have to cancel the course, certain mitigating circumstances or for events with a waiting list we will try to sell your unwanted ticket for a £1 admin charge per ticket.
This is in line with our booking information provided on our website that covers all of our ticketed content:
http://www.exeterphoenix.org.uk/about-us/booking-information/
If for any reason you do need to change a booking after purchasing then we can offer to move you on to a different course, but only up until a week before the course start date, any changes after the seven days will not be refunded.
Please call 01392 667080 if you have any questions.